Accueil MSH-Alpes


Non-take-up of social benefits. Statistical study on the "beneficiaries" database of the Grenoble CAF.Français

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Authors :

Catherine Chauveaud, Philippe Warin
Grenoble, Odenore, September 2004

Collection :

Study n° 6

Language :


Addressee(s) : CAF, CNAF.

Full text in french.


Methods : Statistical surveys and leadership of a research monitoring group.

Scale : Department.

Resulting focus :  For this CAF (which has 160,000 beneficiaries), the total amount of back-pay for family allowances was over €3m in 2001 (for nearly 6,000 back-payments, following 35,000 controls. This figure rose to €4m in 2002 (for over 7,000 back-payments, following 46,000 controls). But in addition to the back-payments initiated by the CAF, there were those initiated by beneficiaries themselves (following a late notification of change of address, for instance). This makes a total of some €66m in 2001 and more than €60m in 2002.
Depending on the origin of the back-payment, the amounts vary considerably and afford two contrasting views of the back-pay/over-pay ratio. If we consider only the back-payments resulting from controls, the amount is between 3 and 4 times lower than that of over-payments. On the other hand, if we include back-payments triggered by beneficiaries' claims, the ratio is inverted: the total amount of over-payments is 3 to 4 times less than the total back-payments. Beneficiaries' vigilance thus seems to be a guarantee against this partial non-take-up of benefits due.